1. Introduction
This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with us through your account. Our commitment is to respect and protect your privacy, and we adhere to data protection regulations, including GDPR and CCPA, to ensure your information is handled responsibly.
2. Who we are
Our website address is: https://xsmanagers.com
3. Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
4. Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
5. Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
6. Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
7. How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website, we also store the personal information provided in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
8. What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
9. Where your data is sent
Visitor comments may be checked through an automated spam detection service
10. Information We Collect
We collect only the information necessary to fulfill your orders and provide customer support.
- Personal Details: Name, shipping address, billing address, email, and phone number are collected when you place an order.
- Order Information: Details related to your purchase, such as products ordered, quantities, and transaction dates.
No additional information beyond these essentials is collected.
11. Security Measures
Your data security is our priority. We use SSL encryption and password protection for all purchases and account sign-ups. These measures ensure that your information is protected throughout the transaction process.
12. Payment Processing
All payments are securely handled by the selected payment platform, our third-party payment services include Stripe, WooPayments, and Amazon Pay. We do not retain or have access to your payment card details, and payment information is managed by these providers in accordance with their own security protocols.
13. Data Sharing and Compliance
The information collected is used only to fulfill your orders and support transactions. While we do not share your data with other third parties, some data may be shared with payment providers and processing partners. We are fully compliant with GDPR and CCPA regulations and will notify you if any data-sharing practices change as our services expand.
14. Data Retention
We retain your information based on industry standards for data retention:
- Inactive Accounts: Retained for up to 5 years.
- Pending Orders: Retained for 30 days.
- Failed Orders: Retained for 7 days.
- Cancelled Orders: Retained for 30 days.
- Completed Orders: Retained for 7 years to meet tax and financial record-keeping requirements.
Account holders may delete their accounts at any time, and we regularly review our retention practices to ensure data security and compliance.
15. Your Rights and Data Management
You have full control over your account information. You may update or modify your information by contacting us directly via email. Card payment information is processed only at checkout and is not retained by us. We keep personal addresses, names, emails, and career information associated with registered accounts. For updates or changes, please contact us, and we will promptly make the necessary adjustments. If you request a password reset, your IP address will be included in the reset email.
16. Account Deletion
You may request account deletion at any time by contacting us. Once deleted, your personal information will no longer be stored, except as required by law or to fulfill any remaining contractual obligations.
17. Tracking and Analytics
We use Mailerlite, Google Analytics, WordPress, and paid marketing tools for tracking, analytics, and targeted ads on social media. These tools help us monitor product performance and improve your experience. Please refer to the privacy policies of these platforms for more details on data handling.
18. Updates to Our Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or compliance requirements. Any changes will be posted on our Amazon Merchant page, and significant changes will be communicated directly to account holders.
19. Contact Us
For questions regarding this Privacy Policy or to exercise your privacy rights, please contact us by email at cooper@xsmanagers.com . .
Registration Privacy Policy
1. Information Collection
When you register an account on our website, we collect certain personal information to facilitate smooth transactions and maintain efficient communication. This includes your name, address, card information (processed securely and not stored by us), email, phone number, any discounts or online coupons used, and other necessary details required for product tracking and transaction management.
2. Additional Data Collection
We only collect data directly related to the product purchased and necessary for completing the transaction or providing customer support. We do not collect additional data unrelated to these services.
3. Optional Registration
Creating an account on our website is optional and not required to complete a purchase. However, registration offers a streamlined experience, easier tracking, and enhanced communication features.
4. Data Sharing and Confidentiality
All information collected remains in-house to improve transaction efficiency and enhance user-friendly functions. We do not share your information with third parties. In the event that our data-sharing policies change, we will provide advance notice to all account holders before implementing any changes.
5. Data Retention
We adhere to industry standards for data retention, keeping your personal information as long as necessary to support your account, fulfill transactions, and comply with legal obligations. Our inactive accounts are retained up to 5 years, pending orders for 30 days, failed orders for 7 days, cancelled orders for 30 days, and completed orders for 7 years to meet tax and financial record-keeping requirements. Account holders can delete their accounts at any time, and we regularly review and update our practices to ensure compliance and data security.
6. Data Management
You have control over your account information and can update it at any time via email request. Card payment information is submitted at checkout, and we do not retain bank details on file. We keep personal addresses, names, emails, and career information associated with registered accounts. For updates or changes to this information, you can contact us directly, and we will promptly make the necessary adjustments.”
7. Account Deletion
You may delete your account at any time by contacting us. Once deleted, your information will no longer be stored, except as required by law or to fulfill any remaining contractual obligations.
Checkout Privacy Policy
1. Information Collection
During the checkout process, we collect essential information to complete your transaction. This includes payment details, mailing address, first and last name, email, phone number, and any online coupon codes applied.
2. Payment Processing
We do not store your payment information. All payments are securely processed via third-party platforms, WooCommerce on Stripe, Amazon Pay and WooPayments, which handle the transaction details in accordance with their privacy policies.
3. Purpose of Data Collection
All checkout information collected is used solely for completing the transaction. We do not use checkout data for other purposes without your consent.
4. Data Sharing and Confidentiality
All information collected remains within our company to improve transaction processes and maintain a user-friendly experience. We do not share your data with third parties. Should our policies change, we will provide timely notice to account holders before implementing any updates.
5. Security Measures
We prioritize the protection of your data. Our website is SSL-protected, with daily checks for security breaches. All data transmitted during transactions is encrypted to ensure security. Stripe, Amazon Pay and WooPayments handle transactions per their policies, including compliance with GDPR and CCPA standards.
6. Compliance with GDPR and CCPA
We fully comply with GDPR and CCPA regulations to protect customer information from third-party access. We do not sell or share customer data with third parties. While we are not responsible for breaches caused by third-party platforms, we will work closely with affected customers and direct them to the relevant platform (Stripe, Amazon Pay or WooPayments) to resolve any issues. We are committed to supporting customers in addressing any concerns related to privacy protection.
Disclaimer: This Privacy Policy is intended to comply with Xtrusion Solution’s policies and provide clarity to customers.